A Guide To Anger And Conflict Resolution
In my previous post I provided readers a discussion titled PROVIDING NEGATIVE CRITICISM: FIVE LEVELS OF MATURITY. Several of the same arguments that I used earlier to defend the FIVE LEVELS OF RESPONDING TO CRITICISM are equally true for defending the five levels of providing negative criticism. Perhaps the best argument for the five levels can be derived from the golden rule—Treat others as you…
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Welcome to From Insults to Respect. Recently I have been discussing a model that describes five levels of maturity when responding to criticism. Today, we switch gears, and take a look at a model that describes five levels of maturity when providing criticism. The Five Levels Below you will find preliminary descriptions of how people at five developmental levels of maturity provide criticism, that is,…
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Recently, I published posts that discussed dealing with your anger that might arise when you are criticized (see BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 1 and BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 2). The techniques that are recommended in those posts can be helpful for those who are upset about what was said. But there are times when we…
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For the past few weeks, I have been discussing the different reasons why people criticize and how to respond in a mature manner. To become a master at responding maturely, these mature responses have to be rehearsed. But even after a great deal of rehearsing, masters at responding to criticism occasionally find themselves becoming so angry at what is being said, that they have to…
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In recent blogs posts I have been discussing five levels of responding to criticism (see May 13th post and May 27th post). Over the years most of my students have been largely supportive of its framework, but naturally there has been some criticism. A mother, for example, told me that although she agreed with the five levels framework when adults are responding to criticism from…
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