A Guide To Anger And Conflict Resolution
In my previous post, I offered some suggestions for dealing with criticism. There, I mentioned that in difficult situations I have found it helpful before providing criticism to pause. Because people want to be liked and to be free to make their own decisions, during my pause I think about how to minimize any perceived threat to these two desires. To practice this skill, I…
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In a recent post (Dealing with Criticism by Digging Deeper) I discussed some difficult situations that may occur when we deal with criticism. There, I mentioned that in these types of situations, it can be helpful to do our best to describe what the criticizer’s most obvious desire is for providing the criticism and then to look to see if there are any other desires…
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“I’ve been reading your blog posts, Dr. Rubin,” Judy says sounding annoyed. “You are making everything sound way too complicated.” “I’m pleased that you’ve been checking it out,” I reply. “I’d love to hear more about your reactions.” “Well, yesterday I went over to pick up my friend, Sue, to go to a party. She was wearing an outfit that was almost identical to mine. So I…
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Lately, we have been focusing largely on conflicts that deal with one person having a conflict with another person. We call these interpersonal conflicts. Today we begin to turn our attention to intrapersonal conflicts. This type of conflict occurs when a person has a conflict with himself or herself. We can see both of these types of conflicts occurring in the following Peanuts comic. If…
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A while back I saw a YouTube video dealing with insults that made someone cry went viral. It is called, Bus Stop Ignorance. In the video we see 43-year-old William Bailey taunting Hope Knight, a ten-year old girl with cerebral palsy. Hope uses crutches and Mr. Bailey, in the video, mocks the way she walks. He also gets his son to join him in the…
Read MoreWhy would someone fling insults at you? For the past few weeks we have discussed eight different reasons and how to deal with each one (see INSULTS: A COMIC STRIP LOVER’S GUIDE). Sometimes when people attempt to insult you, they are being clumsy at letting you know they have a conflict with you. Here, it looks like Lt. Fuzz insults Sarge because he has a…
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Teasing is a game sometimes known as bantering, joshing, crackin’, rankin’, playing the dozens, trash talk, and infighting. You are judged on the quality of your insults and also how well you keep your cool on being insulted. Even the most mature people may like to play the teasing game, for they enjoy the duel of wits and the occasional humorous comeback. Consider the following…
Read MoreIf you have been following this blog, you know that lately we have been working on becoming masters at dealing with criticism. One important lesson that we have focused in on is that in designing our response to a particular criticism it is crucial that we figure out why the person is criticizing us. Let’s say, for example, that John, upon entering my home and…
Read MoreOver the past couple of months on this blog in weekly posts I have been discussing criticism. This past week on the internet I came upon an episode of Jerry Seinfeld’s internet show “Comedians in Car Getting Coffee.” There, Jerry and his fellow comedian, Michael Richards, discuss a very unfortunate incident that dramatically illustrates some of the ideas I’ve been trying to convey to my…
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Last week’s post is titled, AN INTRODUCTION TO “GUILTING.” There we compared “GUILTING” to “ENCOURAGING CARING.” Both are different styles of making a request and reacting if someone refuses to help. GUILTING People using guilting express sadness at the current state of affairs and then ask for assistance. Upon having a request turned down, the person who employs guilting responds in anger while seeking to…
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