A Guide To Anger And Conflict Resolution
Welcome to From Insults to Respect. Recently I have been discussing a model that describes five levels of maturity when responding to criticism. Today, we switch gears, and take a look at a model that describes five levels of maturity when providing criticism. The Five Levels Below you will find preliminary descriptions of how people at five developmental levels of maturity provide criticism, that is,…
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Recently, I published posts that discussed dealing with your anger that might arise when you are criticized (see BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 1 and BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 2). The techniques that are recommended in those posts can be helpful for those who are upset about what was said. But there are times when we…
Read MoreIn my last post, I discussed BEING A WISE FRIEND TO YOUR ANGRY SELF. I received some nice comments from people who found the suggestions helpful. Thanks! For some, the suggestions that I put forth on this blog are easy to carry out in real life situations. For others, old habits that have been used in anger- arousing situations for years are not so easily…
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In my last post, CRITICISM AND ANGER, I discussed how sometimes when we are criticized we find ourselves getting angry. At such times, it’s a good idea to have a well-practiced strategy to summarize the criticism that has been made and then to respectfully call for a break in the discussion to consider all that has been said. Once you have removed yourself from the anger arousing situation,…
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In recent blogs posts I have been discussing five levels of responding to criticism (see May 13th post and May 27th post). Over the years most of my students have been largely supportive of its framework, but naturally there has been some criticism. A mother, for example, told me that although she agreed with the five levels framework when adults are responding to criticism from…
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In this blog, from time to time I have said that some responses to criticism are more mature than others. To refer to maturity without being clear about what it means can lead to confusion. So, today, I clarify what I meant by this. To do so, please consider the following comic strip. When Andy says that Marsha is acting immature, it is possible that…
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