A Guide To Anger And Conflict Resolution
A while back I saw a YouTube video dealing with insults that made someone cry went viral. It is called, Bus Stop Ignorance. In the video we see 43-year-old William Bailey taunting Hope Knight, a ten-year old girl with cerebral palsy. Hope uses crutches and Mr. Bailey, in the video, mocks the way she walks. He also gets his son to join him in the…
Read MoreIf you have been following this blog, you know that lately we have been working on becoming masters at dealing with criticism. One important lesson that we have focused in on is that in designing our response to a particular criticism it is crucial that we figure out why the person is criticizing us. Let’s say, for example, that John, upon entering my home and…
Read MoreOver the past couple of months on this blog in weekly posts I have been discussing criticism. This past week on the internet I came upon an episode of Jerry Seinfeld’s internet show “Comedians in Car Getting Coffee.” There, Jerry and his fellow comedian, Michael Richards, discuss a very unfortunate incident that dramatically illustrates some of the ideas I’ve been trying to convey to my…
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For the past few weeks we have been discussing how to deal with criticism. As I have noted, because criticism is often accompanied by name calling, insults, threats, and even violence, it can be very hard to handle. Even when criticism is provided in a more supportive manner, threats to our desires to be liked and to be free to do whatever we want can…
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Welcome to From Insults to Respect. Recently I have been discussing a model that describes five levels of maturity when responding to criticism. Today, we switch gears, and take a look at a model that describes five levels of maturity when providing criticism. The Five Levels Below you will find preliminary descriptions of how people at five developmental levels of maturity provide criticism, that is,…
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