making the bus monitor cry Archives - From Insults To Respect From Insults To Respect

MAKING THE BUS MONITOR CRY: RATING THE SCHOOL’S RESPONSE

by Jeffrey Rubin, PhD

Welcome to From Insults to Respect. As each school year begins I like to once again post this discussion of how I would rate a school district’s handling of an incident in which a bus monitor was taunted by some middle school children during their bus ride home. Now, to be fair to the school district, I hasten to point out that the incident occurred several…

Dr. Jeffrey Rubin July 8, 2012 4 min read

MAKING THE BUS MONITOR CRY: RATING HER RESPONSE

by Jeffrey Rubin, PhD

Those following this blog have been reading about the five levels of maturity for responding to criticism(see May 13th post and May 27th post). How well did Karen Klein, the 68-year-old grandmother who many of us witnessed in a YouTube video, do? There, during a 10 minute episode, middle school students hurl a barrage of criticism at her. One asks for her address because he says…

Dr. Jeffrey Rubin June 24, 2012 11 min read