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RESPONDING TO INSULTS WITH QUIET SADNESS

A couple of weeks ago, I provided readers of this blog a post titled, “How I Met Cool Steve.”  There, I told a story from one of my novels about a teenager, Jeff Star.  At one point, Jeff is in an angry mood because his teacher gave him so much homework, and perhaps he is also having some jealous feelings about how much respect the…

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PROVIDING NEGATIVE CRITICISM: A LUANN COMIC STRIP LESSON

by Jeffrey Rubin, PhD

In last week’s post, I presented a lesson on responding to negative criticism that utilized a Luann comic strip.  It was so popular that I decided to once again have Luann help us out; but this time, rather than focusing on the most mature ways to respond to negative criticism, let’s focus on the most mature ways to provide negative criticism.  For those of you…

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RESPONDING TO CRITICISM: A LUANN COMIC STRIP LESSON

Over the past year, followers of this blog have been learning how to skillfully deal with criticism.  Some of the lessons focused on the four levels of maturity for responding to criticism (see HERE). Throughout these lessons we looked at the various reasons why some responses are viewed as more mature than others.  I also noted that because people often get defensive when criticized, it…

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DIRECT AND IMPLIED NEGATIVE CRITICISM

One major situation in which people end up feeling insulted is when someone provides negative criticism. Rather than to feel insulted, it is possible to learn to welcome criticism in a warm, friendly and helpful manner. An important step toward mastering this skill is to learn to clearly recognize when criticism is occurring.  If you can’t identify when a red light is flashing, you won’t…

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