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Providing Criticism with Shouting, Insults and Threats: Is There a Place for It?

“Left turn!” hollers the drill sergeant to his new recruits. Private Smith begins to turn right, but catches his mistake as he notices the other recruits turning in the correct manner.  He manages, although a bit clumsily, to end up turning left. “Boy, don’t you know your left from your right?” the drill sergeant shouts in Private Smith’s face. “Yes, Drill Sergeant.” “I’m so glad…

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