A Guide To Anger And Conflict Resolution
If you have been following this blog, you know that lately we have been working on becoming masters at dealing with criticism. One important lesson that we have focused in on is that in designing our response to a particular criticism it is crucial that we figure out why the person is criticizing us. Let’s say, for example, that John, upon entering my home and…
Read MoreOver the past couple of months on this blog in weekly posts I have been discussing criticism. This past week on the internet I came upon an episode of Jerry Seinfeld’s internet show “Comedians in Car Getting Coffee.” There, Jerry and his fellow comedian, Michael Richards, discuss a very unfortunate incident that dramatically illustrates some of the ideas I’ve been trying to convey to my…
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Last week’s post is titled, AN INTRODUCTION TO “GUILTING.” There we compared “GUILTING” to “ENCOURAGING CARING.” Both are different styles of making a request and reacting if someone refuses to help. GUILTING People using guilting express sadness at the current state of affairs and then ask for assistance. Upon having a request turned down, the person who employs guilting responds in anger while seeking to…
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To become a master at responding to criticism, we have to first learn to recognize the reason for the criticism. So far we have discussed five of them: Criticism designed to encourage you to improve (see HERE and HERE) Playful teasing (see HERE) The desire to form a bond with a group by putting down non-group members (see HERE) Jealousy (see HERE) The criticizer is…
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For the past few weeks we have been discussing how to deal with criticism. As I have noted, because criticism is often accompanied by name calling, insults, threats, and even violence, it can be very hard to handle. Even when criticism is provided in a more supportive manner, threats to our desires to be liked and to be free to do whatever we want can…
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In my previous post I provided readers a discussion titled PROVIDING NEGATIVE CRITICISM: FIVE LEVELS OF MATURITY. Several of the same arguments that I used earlier to defend the FIVE LEVELS OF RESPONDING TO CRITICISM are equally true for defending the five levels of providing negative criticism. Perhaps the best argument for the five levels can be derived from the golden rule—Treat others as you…
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Welcome to From Insults to Respect. Recently I have been discussing a model that describes five levels of maturity when responding to criticism. Today, we switch gears, and take a look at a model that describes five levels of maturity when providing criticism. The Five Levels Below you will find preliminary descriptions of how people at five developmental levels of maturity provide criticism, that is,…
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