A Guide To Anger And Conflict Resolution
In the above For Better or For Worse comic, we can see that a little interference with what Mom wants to be doing might not upset her to any great extent, but there may come a point when enough is enough and suddenly there is a kind of explosion. Even a little before the point of the explosion, some acts that normally wouldn’t be much…
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When I first started to teach a graduate course at the University of Minnesota on conflict resolution, from time to time a student would ask me to compare what I was teaching to assertiveness training. “From what I know about assertiveness training,” I explained, “it teaches a very narrow skill that can be helpful at times, particularly for very shy people. But it doesn’t adequately…
Read MoreA conflict exists whenever the following three conditions exist: Party A desires an act will occur. Party A perceives that another party is likely to act in a manner that interferes with the desire. Party A perceives that the other party would be guilty of doing something wrong if he or she carries out the interfering act. On this blog, when we think about describing…
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In an earlier post, eight reasons were given for why someone might criticize or insult you. Becoming familiar with the various reasons is helpful because once you identify the reason, it becomes easier to choose a plan to maturely deal with the criticism. If you see that someone is just playfully teasing you, just a smile may be all that is needed as a response. …
Read MoreOn this blog, I have often discussed various reasons why someone might throw insults at you, and, depending on the reason, how to maturely deal with these challenging experiences (see for example, “Insults: A Comic Strip Guide“). If John is throwing an insult at you because he is in a bad mood, just asking in a concern manner, “Is everything OK, John, you sound like…
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In earlier posts on this blog I have advocated that it can be helpful to become familiar with five levels of maturity for responding to negative criticism and five levels of maturity for providing negative criticism (see for example Providing Negative Criticism: Five Levels of Maturity). In those posts, I have contended that when responding or providing negative criticism the use of insults tends to…
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Earlier on this blog, I provided a post that describes what I view as the five levels of maturity for providing negative criticism. Now let’s turn our attention toward providing positive criticism. With positive criticism—that is, criticism that points out what we like about someone’s actions, possessions, or appearance—our task of distinguishing mature responses from immature ones is considerably easier than when it comes to…
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If you have been following this blog, you know that from time to time I have been discussing insults and criticism. In earlier posts, we looked at situations in which people end up feeling insulted because someone provided negative criticism. I have argued that rather than to feel insulted, it is possible to learn to welcome criticism, as well as words that might come off…
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We find a charming illustration of Dagwood utilizing a simple source of personal power below: These three frames are just the beginning of a very early Blondie comic from 1932 that I found in The Smithsonian Collection of Newspaper Comics. At that time Blondie was depicted as coming from the lower classes who had recently married the wealthy Dagwood Bumstead. Many from his social circle…
Read More“Great anger and violence can never build a nation. We are striving to proceed in a manner and towards a result, which will ensure that all our people, both black and white, emerge as victors.” (From Nelson Mandela’s speech to European Parliament, 1990.) As I write this post, we are in the middle of South Africa’s 10-day mourning period for Nelson Mandela. Although I myself have…
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