A Guide To Anger And Conflict Resolution
Recently, I wrote a post titled, “Responding to Criticism by Crying: Is it a Sign of Immaturity?” In that post I explained that I had, in earlier posts, put forth a model of how to respond maturely to criticism. To help readers to rate their own skill level, and that of others, I had outlined five levels of maturity. Level 1 was viewed as the most immature level, level 2…
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When I first started to teach a graduate course at the University of Minnesota on conflict resolution, from time to time a student would ask me to compare what I was teaching to assertiveness training. “From what I know about assertiveness training,” I explained, “it teaches a very narrow skill that can be helpful at times, particularly for very shy people. But it doesn’t adequately…
Read MoreWhen you first learned to ride a bicycle, it probably helped that someone told you some basic ideas. Perhaps your big brother explained to you that when you want to go forward on a bike, you must push down with your foot on the pedal that is highest. When you do that you will see the other pedal start to rise up. When the other…
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In an earlier post, eight reasons were given for why someone might criticize or insult you. Becoming familiar with the various reasons is helpful because once you identify the reason, it becomes easier to choose a plan to maturely deal with the criticism. If you see that someone is just playfully teasing you, just a smile may be all that is needed as a response. …
Read MoreOn this blog, I have often discussed various reasons why someone might throw insults at you, and, depending on the reason, how to maturely deal with these challenging experiences (see for example, “Insults: A Comic Strip Guide“). If John is throwing an insult at you because he is in a bad mood, just asking in a concern manner, “Is everything OK, John, you sound like…
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If you have been following this blog, you know that from time to time I have been discussing insults and criticism. In earlier posts, we looked at situations in which people end up feeling insulted because someone provided negative criticism. I have argued that rather than to feel insulted, it is possible to learn to welcome criticism, as well as words that might come off…
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Teasing is a game sometimes known as bantering, joshing, crackin’, rankin’, playing the dozens, and trash talk. You are judged in part on the quality of your insults and also how well you keep your cool on being insulted. Even the most mature people may like to play the teasing game, for they enjoy the duel of wits and the occasional humorous comeback. MATURE VERSUS…
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Welcome to From Insults to Respect. Today we begin with a Blondie comic: In the above scenario, as Dagwood gets into bed, rather than greet him with warm, open arms, Blondie has turned her back to him. Because she has become angry with him, all that Dagwood is going to get from Blondie on this night is Blondie’s cold shoulder. What Does it Mean to Give…
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If you have been following this blog, you know that I have often discussed different ways to respond to insults. For example, some people respond to negative criticism that is designed to be constructive as if it was an insult. They then become angry, defensive and end up storming away. In a post titled CRITICISM AND WISDOM, I encouraged people who respond in this way…
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The chief executive officer (CEO) in the Dilbert comic strip is the bald-headed guy. He has been having quite a few conflicts with his workers. After trying some new approaches to resolve these conflicts, he decides to see if touching might help: Apparently, one of the CEO’s workers likes the way it feels when he is patted on his head. I don’t think I would…
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