When his father lost his job because of a serious illness, John qualified for a free lunch pass at school. The first time John showed the cashier at the school’s lunch line his pass, Fred, a husky boy standing behind John, started to laugh and cry out to others, “Hey guys, get a load of this! John has a free lunch pass. What’s the matter, John,…
One major situation in which people end up feeling insulted is when someone provides negative criticism. Rather than to feel insulted, it is possible to learn to welcome criticism in a warm, friendly and helpful manner. An important step toward mastering this skill is to learn to clearly recognize when criticism is occurring. If you can’t identify when a red light is flashing, you won’t…
